Healthcare Accreditation Workshop

Course Description
In order to meet the accreditation requirements of the Healthcare environment staff must complete training in a variety of disciplines on a regular basis. EMS has developed the Healthcare workshop in response to the accreditation requirements and the needs of the Health Care Industry.

Course Content
The workshop is a series of modules (courses) designed to meet the training requirements of the Healthcare Industry.

Topics available are listed below:

Fire and Emergency Response

Nominal duration 1.5 hours

  • Overview of Australian Standards, WH&S Legislation and the Building Code
  • Fire and Emergency prevention for Health Care Facilities
  • Emergency Colour Codes as per AS4083
  • Overview of Emergency Systems and Alarms
  • Reporting of incidents occurring within the facility
  • Role of the Emergency Controller
  • Emergency Response Procedures
  • Evacuation Procedures
  • Emergency Points, their location, use and importance

BLS - Basic Life Support (Cardio Pulmonary Resuscitation)

Nominal duration 2 hours

  • ARC Guidelines relating to the provision of CPR
  • Basic principles and concepts underlying the practice of CPR
  • Priorities of management in a medical emergency
  • The chain of survival
  • Healthcare Policies (Dept of Health)
  • Resuscitation in a medical setting
  • Infection Control Principles
  • Stress management and available support
  • Social and legal issues 
  • Use of an Automated External Defibrillator (AED)

Manual Handling - Healthcare Specific

Nominal duration 1.5 hours

  • Definitions, Standards, Codes of Practice and Regulations
  • Basic Human Anatomy (Referenced to manual handling)
  • Common causes of manual handling injuries
  • Posture and Core Stability
  • Manual Handling Risk Assessments
  • Manual Handling Risk Control Measures
  • Workstation setup
  • Safe Lifting Techniques
  • Team Lifting
  • Site Specific· Practical outlining Manual Handling issues

Healthcare Violence Category 1 
(As per NSW Health Policy Directive PD2012_008)

Nominal duration 1 hour

  • WHS Legislation and Requirements
  • Zero Tolerance Policy and Procedure
  • Customer service approach
  • Common issues inciting aggression and violence
  • Preventing violence and aggression 
  • Managing violence and aggression
  • Emergency procedures
  • Post incident procedures

Bomb Threats and Suspicious Packages

Nominal duration 1 hour

  • Reasons for bomb threats
  • Receiving a bomb threat by phone
  • Emergency response procedures - Bomb
  • Evacuation Procedures - Bomb
  • Identifying a suspicious package
  • Bomb threat search procedures
  • Post incident procedures

Infection Control

Nominal duration 1 hour

  • Overview of the Infection control policy (Dept Health)
  • Understanding the chain of infection
  • Modes of transmission
  • Standard precautions
  • Transmission based precautions
  • The risk management process
  • Control measures and PPE
  • Hand washing / rubbing (When and how)


Course Duration

The course can be delivered as multiple sessions over one day or delivered through multiple sessions over a number of days throughout the year. The nominal durations for each module are listed under the descriptions above.

*Note the duration for each module may be altered based on the number of participants.

Delivery mode

Training is delivered face to face including both theory and practical components, with a strong emphasis on the practical application of skills.

Award and Recognition

Successful participants will be awarded a Certificate of Completion.

CDP Points are also available for participants at current industry rates. The amount of CDP Points available will reflect the amount of training or number of modules undertaken by the participants.


There are no pre requisites for this course.

For more information please contact EMS on 1300 133 302 or visit